Terms & Conditions


1) AGREEMENT BETWEEN CUSTOMER AND CRUISE ARENA

Welcome to the Cruise Arena website. This Website is provided solely to assist customers in gathering cruise information and send in enquiry for no other purposes. The terms "we", "us", "our", refer to Cruise Arena. The term "you" refers to the customer visiting the Website and/or send enquiry through us on this Website.

This Website is offered to you conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth below (collectively, the "Terms of Use" or "Agreement"). Please read the Terms of Use carefully. By accessing or using this Website, send enquiry or contacting our consultant, you agree that the Terms of Use then in force shall apply. If you do not agree to the Terms of Use, please do not use this Website or call our consultant. You should leave our website immediately. Cruise Arena may at any time change these Terms of Use and your continued use of this Website is conditioned upon acceptance of the updated Terms of Use.

2) USE OF THE WEBSITE

As a condition of your use of this Website, 1. You possess the legal authority to create a binding legal obligation; 2. You will use this Website in accordance with these Terms of Use; 3. You will only use this Website to make legitimate enquiyr for you or for another person for whom you are legally authorized to act; 4. you will inform such other persons about the Terms of Use that apply to the reservations you have made on their behalf, including all rules and restrictions applicable thereto; 5. All information supplied by you on this Website is true, accurate, current and complete. We retain the right at our sole discretion to deny access to anyone to this Website and the services we offer, at any time and for any reason, including, but not limited to, for violation of these Terms of Use.

3) SUPPLIER RULES AND RESTRICTIONS

Additional terms and conditions will apply to your reservation and purchase of cruise—related goods and services that you select.

Please read these additional terms and conditions carefully. You agree to abide by the terms and conditions of purchase imposed by any supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with the supplier's rules and restrictions regarding availability and use of fares, products, or services. We reserve the right to cancel your booking if full payment is not received in a timely fashion.

Cruise lines will require you to present a credit card upon check-in to cover additional expenses incurred during your stay.

4) PRIVACY POLICY

Cruise Arena believes in protecting your privacy. Please click here to review our current Privacy Policy.

5) INTERNATIONAL TRAVEL

You are responsible for ensuring that you meet foreign entry requirements and that your travel documents, such as passports and visas (transit, business, tourist, and otherwise), are in order and any other foreign entry requirements are met. Cruise Arena has no special knowledge regarding foreign entry requirements or travel documents. We urge customers to review travel prohibitions, warnings, announcements, and advisories issued by the relevant governments prior to booking travel to international destinations.

Passport and Visa: You must consult the relevant Embassy or Consulate for this information. Requirements may change and you should check for up-to-date information before booking and departure. We accept no liability if you are refused entry onto a flight or into any country due to your failure to carry the correct and adequate passport, visa, or other travel documents required by any airline, authority, or country, including countries you may just be transiting through. This includes all stops made by the aircraft, even if you do not leave the aircraft or airport.

Health: Recommended inoculations for travel may change and you should consult your doctor for current recommendations before you depart. It is your responsibility to ensure that you meet all health entry requirements, obtain the recommended inoculations, take all recommended medication, and follow all medical advice in relation to your trip.

Pregnancy: All pregnant women are required to produce a physician’s letter stating that mother and baby are in good health, fit to travel and the pregnancy is not high-risk. The letter must also include the estimated date of delivery (EDD) calculated from both the Last Menstrual Period (LMP) and ultrasound, if performed. Any passengers who will have entered the third trimester of pregnancy by the end of the vacation are not allowed to board a cruise ship.

6) LIABILITY DISCLAIMER

The Information, Software, Products and Services published on this Website may include inaccuracies or errors, including pricing errors. In particular, Cruise Arena do not guarantee the accuracy of, and disclaim all liability for any errors or other inaccuracies relating to the information and description of cruise and other travel products and services displayed on this Website (including, without limitation, the pricing, photographs, list of hotel amenities, general product descriptions, etc.). In addition, Cruise Arena expressly reserves the right to correct any pricing errors on our Website and/or pending reservations made under an incorrect price. In such event, if available, we will offer you the opportunity to keep your pending reservation at the correct price or we will cancel your reservation without penalty.

Cruise ratings displayed on this Website are intended as only general guidelines, and Cruise Arena do not guarantee the accuracy of the ratings. Cruise Arena and our respective suppliers make no guarantees about the availability of specific products and services. Cruise Arena and our respective suppliers may make improvements and/or changes on the Website at any time.

Cruise Arena are not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting there from. Cruise Arena and our Affiliates have no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expenses, omissions, delays, re-routing or acts of any government or authority.

7) LINKS TO THIRD-PARTY SITES

This Website may contain hyperlinks to websites operated by parties other than Cruise Arena. Such hyperlinks are provided for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

8) COPYRIGHT AND TRADEMARK NOTICES

The mark “Cruise Arena”, is a registered trademark of or licensed to Cruise Arena and/or its affiliated companies. Other product and company names identified on the Site may be the name, trademark, trade name, service mark, logo, symbol or other proprietary designation of Cruise Arena, its licensor or associated companies or a third party. The use on the Site of any name, trade name, trademark, service mark, logo, symbol or other proprietary designation or marking of or belonging to any third-party, and the availability of specific goods or services from such third-party through the Site, should not be construed as an endorsement or sponsorship of the Site by any such third-party, or the participation by such third-party in the offering of goods, services or information through the Site. Cruise Arena owns the copyright to the Site. You may not use the Cruise Arena intellectual property without our consent.

You may use information from the Site for your own personal use only. Any part of this Agreement is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired. Our failure or delay in enforcing any provision of this Agreement at any time does not waive our right to enforce the same or any other provision(s) hereof in the future.

Other logos and product and company names mentioned herein may be the trademarks of their respective owners. Cruise Arena is not responsible for content on websites operated by parties other than Cruise Arena.

9) FARES AND SCHEDULES CHANGES

Fares quoted base on per person, twin-share basis. Cruise fares include accommodations, all meals and entertainment onboard. Cruise fares excludes airfare, insurance, visa, transfers, shore-excursion, meal ashore, government fees and taxes, gratuities to ship and personal. Fares and cabin availabilities are subject to change without prior notice.

Every effort will be made to adhere to the specifics shown in the itinerary, however circumstances may necessitate alterations. Schedules, port calls, hour of arrival and departure and special programs are subject to change without prior notice. No representation or warranty is made in Cruise Arena website.

We shall not be required to refund any portion of fares or other charges nor make any compensation under these circumstances. Accordingly, we shall not be responsible for the change or cancellation of any personally scheduled event because of alterations to the itinerary of any cruise or land tour. We reserve the right to collect any increase in fares in effect at the time of sailing, even if the fare has already been paid in full.

  • Receipt of payment(s) shall constitute acceptance of the terms and conditions spelled herein.
  • Any changes to above terms and conditions are subject to changes without prior notice.
  • For bookings & enquiries, please contact your travel agent.
This Agreement (and any other terms and conditions referenced herein) constitutes the entire agreement between you and Cruise Arena. with respect to this Website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the customer and Cruise Arena. with respect to this Website.
Any rights not expressly granted herein are reserved.